Nonverbal Communication In Business – Useful Tips And Pointers
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Perhaps you don’t realize how important nonverbal communication in business is until you have to write an important memo or business plan outline for your company. Many people struggle with this. If this is a problem for you, try to find a book about written communication to help you to hone your skills in this area. Once you are comfortable with your written words, then you will have no difficulty in selling your ideas to others.
Another form of nonverbal communication in business that is not often addressed is the subject of conferences and other meetings. We have all heard of executives who offer visitors to their office a seat that is much lower than their own. Sitting in a higher chair during a meeting gives people a feeling of power over the ones perched lower down – literally and figuratively! In a conference room, there is usually a strict seating code, with the highest ranking person sitting at the head of the table, facing the door, with the next highest ranking person usually sitting next to him, and so on to the bottom of the table. There is a visible hierarchy that is adhered to and immediately communicates the status of employees to anyone entering the room.
When traveling abroad on business, it is important to educate oneself about local customs well ahead of the trip. It is very easy to cause insult through non-verbal communication because of ignorance of traditional mores in foreign countries, and can lead to very uncomfortable silences and embarrassing situations.
In many cultures, it is offensive to point with one’s finger; instead, use the open hand. In Asia, it is considered rude to make eye contact. Bowing to a business contact is always polite – the deeper the bow, the higher the level of respect you are showing. Remember that you are acting as an unofficial ambassador for your country and behave accordingly. Always dress appropriately when traveling, whether within your own country or abroad. Wear business attire unless advised to do otherwise. This shows respect in a non-verbal businesslike manner and gets you off to a good start.
We hope the abovementioned insights and information on nonverbal communication in business will be useful to you.
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